newjl Privacy Policy

1. Introduction

newjl ("we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of all users ("you," "the Player," or "Data Subject") who access and use the newjl online gaming platform at newjl.net and any associated mobile applications (collectively, "the Platform").

This Privacy Policy describes how newjl collects, uses, discloses, stores, and protects your personal information in connection with your use of the Platform. It also explains your rights as a data subject under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and how you may exercise those rights.

By registering an account on newjl or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform immediately.

This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which together govern your relationship with newjl.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, newjl acts as the Personal Information Controller (PIC) with respect to the personal data of its registered players and website visitors.

newjl has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with the DPA and this Privacy Policy. If you have any questions or concerns about how your personal data is handled, you may contact our DPO using the contact details provided in Section 15 of this Policy.

newjl is registered with the National Privacy Commission (NPC) of the Philippines in accordance with the requirements of the DPA and its Implementing Rules and Regulations.

3. Data We Collect

newjl collects the following categories of personal data from players and platform users:

3.1 Identity & Registration Data

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Nationality and country of residence
• Username and encrypted password
• Profile photograph (where submitted for KYC purposes)

3.2 Contact Data

• Email address
• Mobile phone number
• Residential address (city, province, postal code)

3.3 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., Philippine passport, driver's license, SSS ID, UMID, PhilSys National ID)
• Proof of address documents (e.g., utility bills, bank statements)
• Source of funds documentation for high-value transactions as required under AMLA

3.4 Financial & Transaction Data

• GCash or PayMaya account numbers (masked)
• Bank account details for BPI, BDO, or Metrobank transfers (masked)
• Deposit and withdrawal history
• Transaction amounts in Philippine Peso (PHP)

3.5 Gaming Activity Data

• Game session history, bet amounts, and outcomes
• Bonus and promotion usage records
• Responsible gaming tool settings (deposit limits, self-exclusion status)

3.6 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Session timestamps and duration
• Cookie identifiers and session tokens

3.7 Communications Data

• Records of your communications with newjl customer support
• Live chat transcripts and email correspondence
• Feedback and survey responses

4. How We Collect Your Data

newjl collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud partners; payment confirmation data from GCash, PayMaya, and banking partners.
• Regulatory sources: Information received from PAGCOR, the Anti-Money Laundering Council (AMLC), or other regulatory bodies in connection with our legal compliance obligations.

5. How We Use Your Data

newjl processes your personal data for the following purposes:

Purpose	Description
Account Management	Creating and maintaining your newjl account, verifying your identity, and managing your account settings.
Service Delivery	Providing access to games, processing deposits and withdrawals, and delivering customer support.
KYC & AML Compliance	Verifying your identity and age (21+), monitoring transactions for money laundering indicators as required by AMLA and PAGCOR regulations.
Responsible Gaming	Monitoring gaming behavior to identify problem gambling indicators and administering self-exclusion and limit-setting tools.
Fraud Prevention	Detecting and preventing fraudulent activity, bonus abuse, and unauthorized account access.
Platform Improvement	Analyzing usage patterns to improve platform performance, game selection, and user experience.
Marketing	Sending promotional offers and updates where you have provided consent. You may opt out at any time.
Legal Compliance	Meeting obligations under Philippine law, PAGCOR licensing conditions, and court or regulatory orders.

6. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, newjl processes your personal data on the following legal bases:

• Consent: Where you have given explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
• Contractual necessity: Processing necessary to perform our obligations under the Terms and Conditions you have agreed to, including account management and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws, including the Anti-Money Laundering Act, PAGCOR regulations, and the Data Privacy Act itself.
• Legitimate interests: Processing necessary for newjl's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights and freedoms.

7. Data Sharing & Disclosure

newjl does not sell, rent, or trade your personal data to third-party marketers. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:

• KYC & Identity Verification Providers: Third-party services that assist in verifying your identity and age in compliance with PAGCOR and AMLA requirements.
• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers necessary to process your deposits and withdrawals.
• Game Providers: Licensed game software providers who supply the games available on the newjl platform may receive limited session data necessary to deliver their services.
• Fraud Prevention Partners: Third-party fraud detection and cybersecurity services that help protect the platform and its users.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies where disclosure is required by law or regulatory directive.
• Legal & Professional Advisors: Lawyers, auditors, and accountants bound by professional confidentiality obligations, where necessary for newjl's legal or business operations.
• Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.

All third-party service providers who process personal data on behalf of newjl are required to enter into data processing agreements that obligate them to handle your data in accordance with the DPA and this Privacy Policy.

8. Cookies & Tracking Technologies

newjl uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:

Cookie Type	Purpose	Duration
Essential	Required for login sessions, security tokens, and core platform functionality. Cannot be disabled.	Session / up to 30 days
Analytics	Aggregate, anonymized data on how players navigate the platform, used to improve user experience.	Up to 12 months
Preference	Remembers your language, display settings, and responsible gaming preferences.	Up to 12 months

newjl does not use third-party advertising or cross-site tracking cookies. You may manage or delete cookies through your browser settings; however, disabling essential cookies may impair your ability to use the Platform.

9. Data Security

newjl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• Encryption in Transit: All data transmitted between your device and newjl servers is encrypted using TLS 1.3 protocol.
• Encryption at Rest: Sensitive personal and financial data stored on newjl servers is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorized newjl personnel on a strict need-to-know basis, enforced through role-based access controls and multi-factor authentication.
• Regular Security Audits: The Platform undergoes regular penetration testing and security audits by independent cybersecurity professionals.
• Incident Response: newjl maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, newjl will notify the National Privacy Commission and affected data subjects within the timeframes required by the DPA.

While newjl takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying newjl immediately if you suspect unauthorized access to your account.

10. Data Retention

newjl retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Account and KYC data: Retained for a minimum of five (5) years following account closure, as required by PAGCOR licensing conditions and AMLA record-keeping obligations.
• Transaction records: Retained for a minimum of five (5) years in compliance with AMLA requirements.
• Customer support communications: Retained for two (2) years from the date of the last interaction.
• Marketing consent records: Retained until you withdraw consent, plus one (1) year for compliance documentation purposes.
• Technical and device logs: Retained for up to ninety (90) days for security and fraud prevention purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with newjl's data disposal procedures.

11. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by newjl:

To exercise any of the above rights, please contact our Data Protection Officer at the details provided in Section 15. newjl will respond to all verified data subject requests within thirty (30) days of receipt, as required by the DPA.

12. Children's Privacy

The newjl platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine law and PAGCOR regulations governing online gambling. newjl does not knowingly collect personal data from individuals under the age of 21.

If newjl becomes aware that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, all funds will be held pending investigation, and the data will be deleted in accordance with applicable law. If you believe a minor has registered on the newjl platform, please contact our support team immediately at [email protected].

13. Cross-Border Data Transfers

newjl primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from servers or service providers located outside the Philippines — for example, where newjl uses internationally hosted cloud infrastructure or game provider systems.

Where such cross-border transfers occur, newjl ensures that appropriate safeguards are in place to protect your personal data, including contractual data transfer agreements that impose data protection standards equivalent to those required by the Philippine DPA. newjl will not transfer personal data to jurisdictions that do not provide an adequate level of data protection without your explicit consent or without implementing appropriate safeguards.

14. Policy Updates

newjl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. The effective date of the most recent version is displayed at the top of this document.

Material changes to this Privacy Policy will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect. Your continued use of the newjl platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how newjl protects your personal data.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact newjl's Data Protection Officer through the following channel:

• Email: [email protected]
• Response Time: We aim to acknowledge all privacy-related inquiries within 48 hours and resolve them within 30 days.
• Live Support: 24/7 live chat available on the newjl platform, staffed by Filipino support agents across Manila, Cebu, Davao, and Quezon City.

If you are not satisfied with newjl's response to your privacy concern, you have the right to lodge a complaint directly with the National Privacy Commission of the Philippines at privacy.gov.ph.